Why Community Involvement is so important

3/16/2021 (Permalink)

SERVPRO is here for our communities

Small-business owners love what they do- you have to in order to run a small business. They play an important role in supporting their local communities as well. These businesses are providing a hometown feel for communities and are working hard to know their neighbors.  These small companies do a lot to help others who live nearby in so many ways. When it comes to showing support for small businesses, and it’s important to do so, it’s not just to help them gain revenue and stay operational. Everything from the local boutique to the corner bakery relies on the support of loyal local customers to keep its doors open.  When you spend money at a small business, you’ll gain plenty of wonderful benefits as well. Choosing SERVPRO of Bloomington/Pontiac for your service needs provides you and your community with valuable benefits.

Excellent and personalized customer service that can’t be beat!

Small-business owners build the relationships they have with each of their customers. They rely on regular clients as well as the sporadic customers. Being adaptable to both not only helps them earn a profit but also to spread the word to others about their company. Because these small businesses need the support of the community, you can expect to get friendly, personal customer service.

The staff of a smaller-sized business will typically be more available to answer detailed questions about the products and services. They can also order specific items for you to purchase at your request and are more available to customize your product. They also take more care into getting to know their customers, since they’re all an important part of the community they serve. More than anything, word of mouth counts when it comes to small business advertising.  It’s not surprising that businesses want every single customer to have a positive experience each and every time. Expect to be greeted with smiling faces and eager help when you shop at a small business. This positive experience will keep you coming back, which is a win for everyone involved.

Innovation and Competition Thrive….

Because it can be more difficult for small businesses to stay current and up to date, they constantly have to work on adding new products to their shelves, new skills in their toolbox, new services in their lineup and new benefits for their customers. This is an overly positive thing, since it sparks healthy competition with their larger competitors.

It also encourages small companies to innovate, adding unique spins on the things they offer in order to keep customers returning and referring.  You can also find more personalized, unique items at many small businesses that you won’t see in the big-box stores. The same goes for services and skill work. At SERVPRO of Bloomington/Pontiac, we take pride in employing talented skill workers. We also have developed relationships with local trades for skills we may not have. These relationships provide so much more than what we can do alone.  While larger retailers tend to focus only on the most popular items, smaller businesses have the freedom to fill smaller niches with less common and more innovative products—and supporting other local small businesses.

Community Support Can’t be beat---

By supporting a small business, you’re also supporting the local community. Spending your money there helps to stimulate the local economy and keep business thriving in your local region. These smaller-sized businesses help to create and sustain jobs, they employee those new to the workforce, those learning new trades, provide income for other small businesses-- as well as keep the area vibrant and buzzing. The support of the community means a great deal to a small-business owner, and they typically enjoy returning the favor by participating in fundraisers, local sponsorships and holding special events to show their appreciation. Coming together to spend your money with local business shows that you appreciate the things they’re doing for your neighborhood and the services that they provide. The support of the community works both ways when it comes to buying from and owning a small business. Every purchase made from these companies helps the owner provide wages for their workers, keep the lights on, keeps their kids in sports and put food on the table for their families.

We believe in our communities and the people that make them up. We work hard to build relationships as well as believing in them. SERVPRO of Bloomington/Pontiac is here for you and all of your Restoration-Reconstruction needs. We have the strength of a national brand, powered by all things local. Our families appreciate you.

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