So why do you choose SERVPRO of Bloomington/Pontiac as your restoration company?

7/5/2021 (Permalink)

We are here to help homeowners, business owners, agents and adjusters...we have your back.

SERVPRO of Bloomington/Pontiac understands you. As an agent or adjuster, you have a need and responsibility to keep claims costs down. All while still providing the best possible services for your customers no matter the situation.

Emergency Response 

Restoring property is always the SERVPRO franchise professional's top priority. Our customers will appreciate the immediate response and will know everything is being done to limit the damage. This reflects well on our company as well as on insurance claims/adjustors.

Pretesting Reduces Expense

Restoring property is always less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary."

SERVPRO of Bloomington/Pontiac makes sure pretesting is completed on every loss to determine restorability. This method helps keeps costs to a minimum and keeps us ahead of costs.

Superior, Time-Tested Training

Effective training is one of the best ways to help ensure your customers receive the service they deserve.

Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility. These services help to keep our staff up to date on all new training techniques and  technology.

We will use only qualified vendors to service your customer. That commitment results in:

• A Customer Care Center to achieve prompt handling of the claim.
• Implementation of best practices and job process programs.
• National Accounts qualification criteria and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Serving Adjusters and Their Clients

SERVPRO of Bloomington/Pontiac's job is to reassure your/the customer and perform quality service and to report to you quickly.

We know the adjustor's job is to interpret the policy and adjust the claim and not to deal with problems from every vendor. Working together we can strive to save time. This will allow you to focus on priority files, while having complete control of every loss you are assigned.

Hard-earned results have made SERVPRO of Bloomington/Pontiac a leader in the fire and water cleanup and restoration industry. The SERVPRO System is entirely geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Contact SERVPRO of Bloomington/Pontiac with any questions you may have any and let us know how we can help!

24/7/365 (309.827.7500)